Terms of Use

Privacy Policy

CHBA-VI respects the privacy of all Web site visitors. We are committed to maintaining your confidence and trust. We have implemented the following privacy policy to protect personal information you provide online.

Note that this policy does not refer to Web site postings and communications for and to CHBA-VI members. Our members have specifically requested that we post their company information on this Web site, and that we communicate with them via Internet technology.

Basic Confidentiality Policy

It is the strict policy of CHBA-VI that personal information, such as your name, postal and e-mail address or telephone numbers, is private and confidential. Accordingly, any personal information you choose to provide is stored in a secure location, is accessible only by designated staff, and is used only for the purposes for which you provide the information (such as to reply to your request).

No Release of Information to Third Parties

Any personal information that you have entrusted to our care will not be released to third parties, except as necessary to fulfill a service you have requested. For instance, if you register for one of our events, your name may be added to a registration list that will be used for that specific event only. Or if you make payments online, your payment information may be verified with a financial institution.

We will release your personal information if required in a judicial or governmental investigation or proceeding.

We will not sell, distribute, post, copy, or otherwise disseminate your e-mail address or other personal information to others.

No Computer Tracking of Identifiable Information

Our computer is not set up to track, collect or distribute personal information about Web site visitors. It does recognize the home server of visitors, but not e-mail addresses. For example, we can tell which Internet Service Provider our visitors use, but not the names, addresses or other information about our visitors that would allow us to identify the particular visitors to our site. This information is used only for internal purposes by our staff, to improve the operation of our Web site services.

Our computer also recognizes the site where a visitor linked to our site, but we cannot identify you, the visitor, or your address. Site information is used to verify the effectiveness of marketing efforts for our Web site. It may also be used to advise interested parties of the number of visitors who come to our site from their sites. No personal information is collected.

In addition, we track information about the visits to the various parts of our Web site. For example, we compile statistics that show the number of visitors to our site, and the site sections and/or pages visited. These aggregated statistics are used internally to better provide services to our visitors. These statistics provide an overview of how visitors use our site, but contain no personal information and cannot be used to gather such information.

Links To Other Web Sites

Our Web site contains links to other, third party sites. Please be aware that CHBA-VI is not responsible for the privacy practices of such other sites. We encourage you to read their privacy policies.


Terms of Use

General Disclaimer

chbavi.com is available "as is." To the maximum extent permitted under law, we deny all express or implied warranties with respect to chbavi.com or any information, goods, or services that are available through chbavi.com, including without limitation, any warranty of merchantability or fitness for a particular purpose.

We do not warrant that chbavi.com will be uninterrupted or error-free. We do not make any representations regarding the accuracy or completeness of any statement or information displayed, distributed or made available on or through chbavi.com, CHBA-VI forums, or other services, or links to other Web sites. We reserve the right to correct any errors or omissions in chbavi.com. If you rely on chbavi.com and any materials or goods available through it, you do so solely at your own risk.

Although we intend to take reasonable steps to prevent the introduction of viruses, worms, "trojan horses" or other destructive materials to chbavi.com, we do not guarantee or warrant that chbavi.com, the CHBA-VI forums, or services or materials that may be downloaded from chbavi.com are free from such destructive features. We are not liable for any damages or harm attributable to such features.

Limitation of Liability

CHBA-VI is not liable for any claim, loss or injury based on errors, omissions, interruptions or other inaccuracies in chbavi.com, CHBA-VI forums, or any other services from gvhba.org including claim, loss or injury that results from your breach of any provision in this user agreement.

CHBA-VI is not liable for any direct, incidental, consequential, special, punitive, or exemplary damages (including lost revenues or profits, loss of business, or loss of data) arising out of or in connection with chbavi.com, CHBA-VI forums, or other chbavi.com services, or this user agreement, regardless of whether such liability is based in tort, contract or otherwise. Some provinces do not allow the limitation of liability for these kinds of damages, so these limitations or exclusions may not apply to you.

Linking Policy

The following policies for chbavi.com link management will help to steer third party and internal link requests.

Third Party Links to chbavi.com

CHBA-VI invites all companies to link to chbavi.com so long as the link is in good faith and is not derogatory in nature. Any link to chbavi.com or any of the CHBA-VI web pages should open in a new browser window. Links to chbavi.com should be in the form of hypertext that says "CHBA-VI" or "Canadian Home Builders' Association - Vancouver Island."

Links to Third Parties from chbavi.com

CHBA-VI provides links to third party Web sites. CHBA-VI does not generally provide reciprocal linking (i.e., trading links). However, there may be exceptions in the case of links to sites that are informational in nature. These sites may include associations, government agencies, utilities, industry and consumer groups, and other sites with home building information and resources.


Companies wishing to advertise on the CHBA-VI Web site should contact the CHBA-VI office at 250-755-1366 for details and advertising rates.

Logo Usage

The CHBA-VI logo is used only by members, or for association business. The logo is not to be used by third parties or companies that are not CHBA-VI members or are not conducting official CHBA-VI business.

The use of third party logos on chbavi.com is prohibited unless the third party is in some way providing a service to CHBA-VI or where logo inclusion is part of a contract negotiation.

Return, Exchange & Refund Policy

Thank you for shopping at CHBA-Vancovuer Island. We do not issue refunds for digital products once the order is confirmed and the product is sent.  We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Refunds for event registrations will be issued if received within 72 hours prior to the event. 

If you have any questions about our Returns and Refunds Policy, please contact us by phone at 250-755-1366.

Payments Accepted

We accept online credit card payments (Visa, MasterCard). All prices are in CAD.


Office Hours 
8:30am to 4:30pm
Monday to Thursday

170 Wallace Street
Nanaimo, BC
V9R 5B1



[email protected]






[email protected]

170 Wallace Street
Nanaimo BC, V9R 5B1

Office Hours 8:30am to 4:30pm Monday to Thursday